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DICP-1809 / Glyco-Decipher

A software tool for the sensitive interpretation of LC-MS/MS spectra of intact N-glycopeptides with the discovery of unusual modified glycans.
Apache License 2.0
6 stars 3 forks source link

Glyco-Decipher-v1.0.4 cannot install keep crashing #6

Open dmbf0488 opened 7 months ago

dmbf0488 commented 7 months ago

i tried to install ta new version but it keeps crashing

DICP-1809 commented 7 months ago

Glyco-Decipher is a standalone .exe and does not need to be installed. You can double click the icon to run it. Does the old version software run properly on your computer? And it crashes at which step?

dmbf0488 commented 7 months ago

the version 1.0.1 works in my computer. Every time i double click the icon exe file of the new version a small screen flash only.

DICP-1809 commented 7 months ago

v1.0.1 is an old version, and v1.0.4 provides much more improvements and data visualization compared to it. Be different from old versions, users for v1.0.4 need to provide their user information and serial number to get a software license. The serial number and application window appear at the first time you run the software. But the windows crashes on your computer, probably because it fails to obtain UUID of your computer, which is used to generate a unique serial number for every computer. We suggest you try our software on another computer. image

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