Message limited to 10 characters after upgrade to DNN 9.4.1

[WHairstonLOI]

Describe the bug

A clear and concise description of what the bug is. After upgrading our site from DNN 9.1.1 to DNN 9.4.1, the message body text control is limited to only 10 characters. Looking at the HTML of the page, the generated textarea element has a maxlength=10 attribute, although the size of the message field is set to contain up to 1000 characters in the module settings.

Software Versions

• DNN: 09.04.01
• Module: 06.06.02

To Reproduce

Steps to reproduce the behavior:

1. Go to our site at https://www.logicaloperators.com/Contact-Us
2. Click on Message Body in Feedback form
3. Start typing. You can only enter 10 characters.
4. See error: examine HTML of page

Expected behavior

A clear and concise description of what you expected to happen. Expect to be able to enter the number of characters configured.

Screenshots

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Error log

Note: Debug DLL's Please replace the current extension DLL's with the debug DLL's (if these are available with the release) and reproduce the error with the debug DLL's before pasting the error log. N/A

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Additional context

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[WHairstonLOI]

Sorry, but I couldn't leave our site crippled like that. I "temporarily" fixed the issue on our site by editing the Feedback.ascx file to change the message body's hard-coded maxlength=10 to maxlength=1000.

However, this problem DOES appear to be new to DNN 9.4.x, as I have the same version of the extension running on client sites as recent as DNN 9.3.2; although the maxlength=10 attribute is hard-coded into their sites' Feedback.ascx files too, it does not appear in their generated HTML.

[valadas]

Wow, I am surprised this was not spotted earlier, I do see that maxLenght in the ascx. Odd.

Well there is a documented workaround to edit that file, but certainly something to fix on next release.

[WHairstonLOI]

I didn’t really have a chance to look deeper last night, but as previously noted, I have that same version of the module running as expected on other client sites that are based on DNN 9.3.2 or lower and they all run WITHOUT generating the maxlength attribute in the resulting HTML (although the maxlength attribute is present in their Feedback.ascx files). Does the attribute get adjusted somewhere in code before the HTML is generated?

[valadas]

Yes, there is a setting for it. I only have a french instance right now to look at so the labels I mention here might be a bit off, but under:

Module Settings -> Form and Fields Settings -> Message maximum lenght

And I believe this overrides the maxLenght of that field. Now I still think 10 for a default is kinda short, we should at least make the default 250 or some such, 10 is ridiculous for any message.

[thebowenmango]

Hi Team, I found it was the first row that had the 10 character limit. If you hit enter, you lose the 10 character limit on the subsequent lines.

[ChrisHammond]

I found that my site is experiencing this as well.

Even though the setting is 1000 characters, always limited to 10. Doesn't matter if you hit enter or not in the text field, still limited.

[njhvidberg]

Hi Just installed ver. 6.6.2 and it still has the error. Any new version on its way? I can add that the number of characters remaining is acting on the specified Max Message Length settings.

[sleupold]

there is an open PR to fix it.

[valadas]

Resolved in 6.6.3 which I will publish in a minute...