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DPDBeNeLux / magento-DPD_Shipping

Let op: er zijn nieuwe DPD plugins (BETA versie) beschikbaar met belangrijke nieuwe functionaliteiten. De oude plugins zullen na Brexit niet meer goed functioneren, download daarom de nieuwe versie op Github/DPDconnect.
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Can't print label for parcelshop because name is too long #25

Closed martinhelfert closed 9 years ago

martinhelfert commented 9 years ago

A customer has chosen to deliver to a parcelshop. Printing the label fails with this message:

2015-05-20T12:06:42+00:00 ERR (3): Webservice storeOrders failed:
2015-05-20T12:06:42+00:00 ERR (3): stdClass Object
(
    [faultCode] => COMMON_3
    [message] => mpsexpHeader.rname1; Spätkauf Kiosk Gold-Eck - Keine Barzahlung ! > 35
)

So it seems that the name can only be 35 chars. But that's the name which is assigned to that parcelshop ID by DPD itself?!

Additionally, I can't change the delivery address afterwards. I had to change the dpd_parcelshop_id which is assigned in sales_flat_order to get the new label.

mvgucht commented 9 years ago

Hey Martinhelfert,

yes, this is a know problem, the only thing I can do is forward your notification to my German colleagues and ask if they can limit the name to 35 chars. (I've done this quite some times before now :-( )

I'm sorry for the inconvenience and I hope they'll put it right asap.