Tickets for sites failing ETF

[rajanandakumar]

We need to create tickets for sites failing ETF tests.

https://etf-dune-prod.cern.ch/etf/check_mk/index.py?start_url=%2Fetf%2Fcheck_mk%2Fview.py%3Fview_name%3Dallhosts

It is not clear how to open tickets for most of the US sites failing in the above link.

Tickets already open :

https://ggus.eu/index.php?mode=ticket_info&ticket_id=160588 https://ggus.eu/?mode=ticket_info&ticket_id=160352

Cheers, Raja.

[StevenCTimm]

Tickets against US OSG sites should be filed through https://support.opensciencegrid.org through their Freshdesk system. One of the worst ticketing systems ever yet invented. Save your ticket number because you may not be able to search your own tickets, much less anyone else's.

[rajanandakumar]

Tickets opened likely due to non-updated VOMS DNs :

SARA : https://ggus.eu/index.php?mode=ticket_info&ticket_id=160690 - solved now by updating the voms1 DN (?) NIKHEF : https://ggus.eu/index.php?mode=ticket_info&ticket_id=160689

[rajanandakumar]

@StevenCTimm NIKHEF point out that the rpm with new voms DNs contains the old version of voms2 DN. Could you have a look please.

I am not able to add you in the cc of the ticket, as we do not yet have team tickets.

[rajanandakumar]

GGUS Tickets opened for

Brunel : https://ggus.eu/index.php?mode=ticket_info&ticket_id=160751 ECDF : https://ggus.eu/index.php?mode=ticket_info&ticket_id=160752

@StevenCTimm or @kherner need to open ticket against the pilot factory for : Removing the following CE : hepgrid2.liv.ac.uk Adding the following CE : hepgrid6.ph.liv.ac.uk.

[StevenCTimm]

The above ticket for hepgrid6 was opened https://support.opensciencegrid.org/support/tickets/72492

Being tracked in another Issue in this tracker.

[StevenCTimm]

All tickets mentioned above are resolved so we are closing this.

To be sure there are a lot of other ETF jobs failing because they are trying to run against sites that only take tokens now but that is covered in another ticket in this tracker.