Open scaspers opened 2 weeks ago
If a service advisor is logged on they do not see any work orders unless they are assigned as the technician.
Expected: Service advisor should see all work orders that their employee# matches the "serviceAdvisor" value from D3-api.
A modified api call can be used: {domain}/api/v2/{coNumber}/orders/writer/{employeeNumber}
I believe this was a spec'd behavior that we had a problem implementing or bug was introduced at some point.
If a service advisor is logged on they do not see any work orders unless they are assigned as the technician.
Expected: Service advisor should see all work orders that their employee# matches the "serviceAdvisor" value from D3-api.
A modified api call can be used: {domain}/api/v2/{coNumber}/orders/writer/{employeeNumber}
I believe this was a spec'd behavior that we had a problem implementing or bug was introduced at some point.