MacOS Clean/Dirty Install Smoke Tests :soap: :hankey:

[DanielMurphy22]

Before testing:

• Check this testing issue relates to the OS you will test on.
• If unassigned, please assign yourself as for a normal Github issue.
• Please run these tests on the release package of Mantid; not a locally built version.

Afterwards:

• Comment below with any issues you came across.
• If no major issues were found, please close this testing issue.
• Check the main issue for this OS for other unassigned smoke tests.

If you have any questions please contact the creator of this issue.

:soap: :hankey:

Dirty install

• Make sure that you have several versions of Mantid installed
  • Last release
  • A nightly
  • If possible an old release
• Install the new release candidate of Mantid
• [ ] Check that Mantid boots up correctly

Clean install

• Remove all existing Mantid versions and associated files

On Windows:

• Uninstall the program
• Clear shortcuts from desktop
• Remove the mantid files in %APPDATA%

On macOS :

• Remove the application
• Remove the ~/.mantid directory
• Remove (or rename) ~/Library/Preferences/org.python.python.Python.plist and ~/Library/Preferences/org.python.python.plist

On Linux :

• Remove the package: /opt/Mantid
• Remove ~/.config/Mantid
• Remove ~/.mantid/

Re-install the new release candidate of Mantid

• [ ] Check that Mantid boots up correctly

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had activity in 14 days. It will be closed in 5 days if no further activity occurs.

Please comment with an update on this support issue. This may require contacting the affected user. If the user stops responding then you may close the issue with the Resolved: User Stopped Responding label

If this issue arises again, then feel free to reopen it.