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404 Error upon Launch #233

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
I assume this is a system-specific problem. When I download and launch Google 
Refine on one particular computer - a Windows XP Pro machine - I receive a 404 
error, reading: 
HTTP ERROR 404 
Problem accessing /. Reason: 
    Couldn't find the specified resource 
I have deleted and re-downloaded the .zip file, restarted the 
computer, etc.

What version of the product are you using? On what operating system?
google-refine-2.0-r1836, Windows XP Pro.

Please provide any additional information below.

Attached is a screenshot of the command line while Refine is running. The 
ResourceNotFoundException with macros.vm may be the problem here.

Original issue reported on code.google.com by mikes...@gmail.com on 17 Nov 2010 at 5:48

Attachments:

GoogleCodeExporter commented 9 years ago

Original comment by iainsproat on 17 Nov 2010 at 5:52

GoogleCodeExporter commented 9 years ago 
I was able to launch/run Google Refine only once -- on subsequent attempts, I 
get the 404 Error. Rebooting the PC did not solve the problem. (Windows XP Pro.)

Original comment by mitchell...@gmail.com on 17 Nov 2010 at 7:37

GoogleCodeExporter commented 9 years ago 
I got this error too when double-clicking on the executable directly.

Try opening a command prompt and going to the folder the app was extracted to. 
Then type 'refine.bat', and see if it complains about a missing JAVA_HOME 
environment variable.

If it does, you just need to create it. For example, my variable was set to 
"C:\Program Files\Java\jre6". You may have to point at at a different location, 
depending on where Java is installed on your machine.

Original comment by myrd...@gmail.com on 17 Nov 2010 at 9:49

GoogleCodeExporter commented 9 years ago 
Following up with myrrddin's comment, instructions for how to set the JAVA_HOME 
environment variable are here. 
http://confluence.atlassian.com/display/DOC/Setting+the+JAVA_HOME+Variable+in+Wi
ndows

Non-developers/normal users should understand that they are not pointing at the 
Java Development Kit but rather at their Java installation (which in my Windows 
machine was in exactly the same place as myrddin's). The procedure for setting 
up the variable is exactly the same as for the Kit, but you're just pointing at 
Java.

I had to relearn a bit of DOS to figure out how to get into refine's directory 
from a command line and run refine.bat. Thanks, for the memories!

Original comment by reynolds...@gmail.com on 19 Dec 2010 at 10:06

GoogleCodeExporter commented 9 years ago 
I'm experiencing the exact same issue on Debian testing with both the latest 
stable and development versions and it seems that something isn't properly 
handling directory names with characters like (in my case) a comma in it. 
Running it from /tmp works fine, running from 
/media/HOME/Downloads/binaries,source/data/google-refine-2.1 fails with the 
same exception.

Original comment by l.huebsc...@gmail.com on 22 Jul 2011 at 8:24

GoogleCodeExporter commented 9 years ago 
Thad tested today and said that this had been fixed, presumably by the fix to 
issue 258.

Original comment by dfhu...@gmail.com on 3 Oct 2011 at 5:44

GoogleCodeExporter commented 9 years ago

Original comment by dfhu...@google.com on 9 Oct 2011 at 5:28

GoogleCodeExporter commented 9 years ago 
I just tried to install google refine 2.1-r2136 on windows xp pro, but i'm 
afraid I got the same problem, including the macros.vm not found message. The 
solution in comment 4 did not solve the problem unfortunately.
I also tried installing google refine 2.5-rc1-r2314 but ran into the same 
problem (also with the unable to find macros.vm message)
Thanks

Original comment by d.kloost...@bg.fnv.nl on 19 Oct 2011 at 12:42

GoogleCodeExporter commented 9 years ago 
That is a Velocity tools error when it mentions macros.vm.  So, it cannot find 
macros.vm in one of the Extension folders...Why ? Hmmm, maybe a Anti-Virus 
program picked it up and put it in quarantine, can you check that ?  Also, can 
you try giving us a bit on your Environment settings ?

1. Open a command window.
2. Type PATH and hit Enter, then copy and paste (mark) the results in a reply 
here.
3. Type SET and hit Enter, then copy and paste (mark) the results in the same 
reply.
4. Type java -version and hit Enter, then copy and paste (mark) the results in 
same reply.

Thanks - Thad

Original comment by thadguidry on 19 Oct 2011 at 2:04

GoogleCodeExporter commented 9 years ago 
Had the same problem with my install on a WIN7 64bit. Just needed to use 
C:\Program Files (x86)\Java\jre7

Original comment by cascader...@gmail.com on 5 Sep 2012 at 1:36