DataDog / datadog-agent

Main repository for Datadog Agent

https://docs.datadoghq.com/

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flare command of datadog agent uses app.datadoghq.com even if dd_url is private link #6579

Open ShigeruNakagaki opened 4 years ago

ShigeruNakagaki commented 4 years ago

in datadog.yaml, dd_url points private link (AWS VPC endpoint in us-east-1 region).

When we execute datadog-agent flare, it tries to connect "app.datadoghq.com" which can not be reached because there is no route to internet in vpc.

olivielpeau commented 4 years ago

Hi @ShigeruNakagaki, could you confirm that you're using the dd_url value documented in our docs? (i.e. dd_url: https://pvtlink.agent.datadoghq.com)

If that's the case, this isn't expected. Could you open a support case with our support team and manually attach the flare's zip file to the case so we can investigate further? Thanks.

ShigeruNakagaki commented 4 years ago

Hi, Oliver

I'm sure dd_url points https://pvtlink.agent.datadoghq.com. and I already sent a flare zip manually.

thanks

olivielpeau commented 4 years ago

Thanks, could you share the support case ID here? I'll sync with our support team to check your flare and understand why it's not being sent to the correct URL

ShigeruNakagaki commented 4 years ago

Hi.

Here is support case id.

406688

thanks