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DeadSuperHero / askwise

An internal question-and-answer system for teams
GNU Affero General Public License v3.0
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Slack Bot integration #2

Open DeadSuperHero opened 7 years ago

DeadSuperHero commented 7 years ago

This is a little bit far-off as of yet, but it's worth investigating.

This resource provides a Ruby Slack bot server, which presumably will integrate with any Rails application. It's worth defining a use case where this integration might be useful for teams.

  1. Company sets up a Slack channel
  2. Bot gets invited to channel
  3. People ask questions on this dedicated Slack channel
  4. If the question has been asked before, bot attempts to provide a link to an answer
  5. If the question has not been asked before, bot will attempt to save an answer from someone who addresses the bot directly.
  6. The person who asked the question, and the person who provided the answer, are both properly reflected in AskWise.

There are some corner cases where this flow could be pretty messy.

DeadSuperHero commented 7 years ago

Out of the entire feature list, this one has the largest scope.