Screen blank

[ChristianFournier]

The screen of glpi2mtd is totally blank. The version of glpi is 9.24 and is on linux server (debian).

What can be the problem and do you have a solution ?

Thanks !

[DebugBill]

Hi,

Just saw your question. I still run GLPI 9.1, so I guess GLPI2MDT might be incompatible with 9.2.4. Did you check the PHP error log? There may be the answer there.

[ChristianFournier]

Hi

Thanks for you email;

Since i posted the message for the bug, we've migrated to glpi 9.3 but we have the same problem (blank screen) than before.

Our php version is : PHP 5.6.33-0+deb8u1

This is the error message in php logs

[2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 PHP Notice(8): Undefined index: DBServer Backtrace : plugins/glpi2mdt/inc/mdt.class.php:93 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->__construct() {"user":"16@monserveur","mem_usage":"0.027\", 4.74Mio)"} [2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 PHP Notice(8): Undefined index: DBPort Backtrace : plugins/glpi2mdt/inc/mdt.class.php:94 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->construct() {"user":"16@monserveur","mem_usage":"0.001\", 4.74Mio)"} [2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 PHP Notice(8): Undefined index: DBSchema Backtrace : plugins/glpi2mdt/inc/mdt.class.php:95 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->__construct() {"user":"16@monserveur","mem_usage":"0.001\", 4.74Mio)"} [2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 PHP Notice(8): Undefined index: DBLogin Backtrace : plugins/glpi2mdt/inc/mdt.class.php:96 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->construct() {"user":"16@monserveur","mem_usage":"0.001\", 4.74Mio)"} [2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 PHP Notice(8): Undefined index: DBPassword Backtrace : plugins/glpi2mdt/inc/mdt.class.php:97 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->__construct() {"user":"16@monserveur","mem_usage":"0.001\", 4.74Mio)"} [2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 PHP Notice(8): Undefined index: DBDriver Backtrace : plugins/glpi2mdt/inc/mdt.class.php:98 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->__construct() {"user":"16@monserveur","mem_usage":"0.001\", 4.74Mio)"} [2018-09-17 14:16:05] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/glpi/inc/toolbox.class.php line 657 *** PHP Notice(8): Undefined index: LatestVersion Backtrace : plugins/glpi2mdt/inc/mdt.class.php:102 plugins/glpi2mdt/front/config.form.php:42 PluginGlpi2mdtMdt->__construct() {"user":"16@monserveur","mem_usage":"0.001\", 4.74Mio)"}

If you have a solution ?

Sincerely,

Christian FOURNIER Assistant Informatique et Audiovisuel 2 rue Louise et Victor Champier BP 30329 - 59056 Roubaix Cedex 1 Tel: +33 (0)3 20 25 89 95 christian.fournier@ensait.fr www.ensait.fr

----- Mail original -----

De: "Blaise Thauvin" notifications@github.com À: "DebugBill/glpi2mdt" glpi2mdt@noreply.github.com Cc: "ChristianFournier" christian.fournier@ensait.fr, "Author" author@noreply.github.com Envoyé: Samedi 15 Septembre 2018 21:57:56 Objet: Re: [DebugBill/glpi2mdt] Screen blank (#7)

Hi,

Just saw your question. I still run GLPI 9.1, so I guess GLPI2MDT might be incompatible with 9.2.4. Did you check the PHP error log? There may be the answer there.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub , or mute the thread .

[DebugBill]

I suspect you did not go to the configuration page for the module first. Hence there is no data to fill the variable DBServer

[DebugBill]

No answer. Guess problem solved