search

Delubear / GlucoseTray

Tray Icon for displaying current BG information in taskbar.
MIT License
35 stars 21 forks source link

Its not working #57

Closed PolicarpoC closed 1 year ago

PolicarpoC commented 3 years ago

After the config screen he just dont shows up on task bar.

He ask for download data from nightscout but nothing happens.

Delubear commented 3 years ago

Can you try closing the program and deleting this file?

C:\Users\\AppData\Roaming\GlucoseTrayCore\GlucoseTrayCore\1.0.0\glucose_tray_settings.json

Then try running again. When entering your nightscout URL, ensure not to include the trailing / to see if that resolves the issue.

sgmoore commented 2 years ago

Hi Any idea why i am getting this error Nothing stands out

What version are you running? Does your event log show any more details or any previous errors? What version of .Net are you running?

This message is a little puzzling.

The standard FormatException would get under .NetCore 3.1 and greater and under .Net Framework 5 and greater should show what string you are trying to convert. Even for empty strings you get a message String '' was not recognized as a valid DateTime. And I don't think this project would run on earlier frameworks.

The error message displayed in the MessageBox should contain the full exception including the stack trace to pinpoint where the error occurred.

prakashdevadas69 commented 2 years ago

Hi Any idea why i am getting this error Nothing stands out

Hi, Sorry I was trying the other software..now I tried with version Glucose Tray 12.0.0 this is error . How to get the logs as requested image

sgmoore commented 2 years ago

The only way I can see this error occurring was if you were using NightScout and either there are absolutely no records in your NightScout database or there is something unexpected with the results.

Can you try browsing to a url in the format https://xxxx/api/v1/entries/sgv.json?count=1&token=yyyy

where xxx is your domain name and yyyy is the access token.

Does this give you any results?

Failing that you need to look for event log messages, i.e. Click on Start and type Event Viewer , Expand Windows Logs and select Application and then look for messages with the Source as .NET Runtime and which mention GlucoseTray in the category.

prakashdevadas69 commented 2 years ago

The only way I can see this error occurring was if you were using NightScout and either there are absolutely no records in your NightScout database or there is something unexpected with the results.

Can you try browsing to a url in the format https://xxxx/api/v1/entries/sgv.json?count=1&token=yyyy

where xxx is your domain name and yyyy is the access token.

Does this give you any results?

Failing that you need to look for event log messages, i.e. Click on Start and type Event Viewer , Expand Windows Logs and select Application and then look for messages with the Source as .NET Runtime and which mention GlucoseTray in the category.

Hi Sorry for the late reply. Url gives following output. image

sgmoore commented 2 years ago

I think I see the problem now as your result is missing the dateString field which GlucoseTray is using.

It appears the Tomato app does not send this to Nightscout and is the same as this issue https://github.com/StephenBlackWasAlreadyTaken/NightWatch/issues/117

Can you check that you are running the latest version of the Tomato app just in case they have already fixed the issue with their app?

Otherwise we should have a workaround on the next release.

tannygamer007 commented 2 years ago

Thank you..we are using latest version of Tomato.. Probably your work around will help us...Pls release it as soon as possible..

sgmoore commented 2 years ago

This should be released now.

Can you check that the time is reported accurately especially regarding your time-zone. For example, double click on the tray icon and it should display the last result and the time it occurred.

eg image

prakashdevadas69 commented 2 years ago

This should be released now.

Can you check that the time is reported accurately especially regarding your time-zone. For example, double click on the tray icon and it should display the last result and the time it occurred.

eg

image

This is working Thank you so much for the quick fix..

prakashdevadas69 commented 2 years ago

Hi In some PC I am getting symbol like this..but when cursor shows readings. Any suggestions pls..

image

Delubear commented 2 years ago

I find having a darker or more transparent taskbar color can help. You could also try to change your warning thresholds if it is just the yellow being troublesome. We're sort of limited with the options we have with fonts and pixels as a tray icon.

Delubear commented 1 year ago

The above image is fixed in the latest release. It includes a light/dark mode as well as higher resolution text.