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DennisSkov / WHMCSPasswordChange

GNU General Public License v3.0
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Password will not change #1

Closed anoopk350 closed 1 year ago

anoopk350 commented 1 year ago

set password button not working.

DennisSkov commented 1 year ago

Which version of WHMCS are you using? Open the network tab in the developer console, click the "Set Password" button and check what the response is for the request. Make sure you've configured access to the module for you admin role.

anoopk350 commented 1 year ago

whmcs version: Version: 8.3.1. granted all access to all users. still its not working

DennisSkov commented 1 year ago

Open the network tab in the developer console, click the "Set Password" button and check what the response is for the request.

anoopk350 commented 1 year ago

its status is 500. Internal Server Error

DennisSkov commented 1 year ago

Enabling "Display Errors" in WHMCS > System Settings > General Settings > Other. Then check the response - you should see an error message.

anoopk350 commented 1 year ago

No error throwing.

https://prnt.sc/q3sAkVCPARAu

DennisSkov commented 1 year ago

You need to check the response to the request in the "Network" tab as mentioned before.

anoopk350 commented 1 year ago

on the module its throwing 500 Error

https://prnt.sc/Zc2-fW_zUTuJ

DennisSkov commented 1 year ago

Yes, that I already know. Either check your error log or check the response from the request. See this: https://i.imgur.com/vI4wt7D.gif

The response will be much different since it's a 500 error. If you enabled error display, you should be able to see the exact error, though.