[Runtime Issue]: Error 20 while trying to create crash dump

Jayman2000 commented 1 month ago

Build Version

v1.6 770e9e8f22db0b7596f23d8fdd4d0ff67e422737

Operating System Environment

[ ] Microsoft Windows (32-bit)
[X] Microsoft Windows (64-bit)
[ ] Mac OS X
[ ] Linux (specify distribution and version below)

CPU Environment

[ ] x86 (32-bit Intel/AMD)
[X] x86_64 (64-bit Intel/AMD)
[ ] ARM (32-bit)
[ ] ARM64 (64-bit; sometimes called AArch64)
[ ] Other (RISC V, PPC...)

Game Modes Affected

[X] Single player
[X] Anarchy
[X] Hyper-Anarchy
[X] Robo-Anarchy
[X] Team Anarchy
[X] Capture the Flag
[X] Bounty
[X] Entropy
[X] Hoard
[X] Monsterball
[X] Cooperative

Game Environment

I’m using game data from the US Windows Dual-Jewel version of Descent 3 v1.4.

Description

Sometimes, Descent 3 will encounter an error and try to save a crash dump:

$Unexpected error&NewLine;&NewLine;Crash dump file written to:&NewLine;C:\Users\ANONY~1.MOU\AppData\Local\Temp\d3-crash.tmp&NewLine;You can attach it to a bug report.&NewLine;&NewLine;OK$

Unfortunately, when you click on the OK button, it gives you this error:

Unexpected error&NewLine;&NewLine;Could not create crash dump file, error code: 20&NewLine;&NewLine;OK

Regression Status

I don't know

Steps to Reproduce

Do something that would cause Descent 3 to crash and produce a crash dump. At the moment, you can do so by trying to reproduce this issue.
Once the “Unexpected Error” window appears, click “OK”.

pzychotic commented 1 month ago

The first dialog with the path to the crash dump will be shown after the crash dump was successfully written by Windows MiniDumpWriteDump() function. Do you have a crash dump file at that location?

The second dialog only appears in case that MiniDumpWriteDump() function returns with false. I can't reproduce getting that dialog after clicking OK on the first one.

Jayman2000 commented 1 month ago

The first dialog with the path to the crash dump will be shown after the crash dump was successfully written by Windows MiniDumpWriteDump() function. Do you have a crash dump file at that location?

It looks like I do have a crash dump there. I guess that the second dialog box needs to be reworded in order to make it clear that at least one crash dump has been written successfully.

pzychotic commented 1 month ago

That's the thing, you should only get one of the dialogs not both. Unless it just crashed again and couldn't write the dump the 2nd time. But I can't reproduce that scenario. The game just closes for me, after clicking OK on the first dialog.

Btw. did you run a GitHub artifact or a self build version? If GitHub artifact, can you please share the crash dump file?

Jayman2000 commented 1 month ago

That's the thing, you should only get one of the dialogs not both. Unless it just crashed again and couldn't write the dump the 2nd time. But I can't reproduce that scenario. The game just closes for me, after clicking OK on the first dialog.

I just updated the steps to reproduce for #594. If you follow those new steps to reproduce, do you get the second dialog box?

Btw. did you run a GitHub artifact or a self build version? If GitHub artifact, can you please share the crash dump file?

I built the game myself.

pzychotic commented 1 month ago

Unfortunately I still can't reproduce this. This seems more like a niche annoyance in rare occasions right now.

DescentDevelopers / Descent3