[11684] Auto Assign Tech as resource on ticket when accepting chat.

DeskDirector / UserVoice

Feature request tracker

14 stars 2 forks source link

[11684] Auto Assign Tech as resource on ticket when accepting chat. #147

Open Aycorn opened 5 years ago

Aycorn commented 5 years ago

When a tech accepts a chat, it auto-assigns the tech who accepted the chat request. I would see this applying to tickets that don't currently have any resources assigned.

bbowersztds commented 5 years ago

Yes please

Rawns commented 2 years ago

+1 to this! As the responder to the chat is taking initial ownership, it should be a standard!