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DeskDirector / UserVoice

Feature request tracker
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[21300] Attaching Workstation Configuration instead of Terminal Server Configuration #406

Open Aycorn opened 4 years ago

Aycorn commented 4 years ago

Currently, when a user submits a ticket from a terminal server the Server's configuration is attached rather than the user's workstation.

Feature request to have the %clientname% variable utilized to either add the workstation as an additional configuration, or replace the Server configuration.

Nness commented 4 years ago

ClientName environment variable returns value of ComputerName environment variable of a remote host. The ClientName environment variable is Terminal Services specific, and only appears in a user's environment when they are logged on to a Terminal server, in Remote Administration or Application Server mode.

Environment detail that we added as internal note should reflect that if exist.