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DeskDirector / UserVoice

Feature request tracker
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[21852] Allow TECH to support custom fields #433

Open Nness opened 4 years ago

Nness commented 4 years ago

Custom fields from ConnectWise and Autotask. Some of customers use for workflow.

Aycorn commented 4 years ago

Split this out into a separate Feature Request as required. If we're looking into supporting custom fields, might be good to consider granular TECH fields from the pre-existing fields within CW and AT.

As an example, from the Admin Console you could enable Due Date as a field within your DD Tech. image

This would resolve any future requirements for supported fields.

Olivia-Lancom commented 2 years ago

45163 customer has custom fields in CW they would like to view on DD ticket.

rmanueldd commented 11 months ago

575830 custom field to a board in Connectwise PSA and they want the field to be visible in the Tech Portal