Preference setting for TECH

DeskDirector / UserVoice

Feature request tracker

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Open Nness opened 4 years ago

Nness commented 4 years ago

Add additional preference setting for TECH. Such as:

Use Add Note or Add Time Entry as default for ticket
Whether Add Note or Add Time Entry's internal note flag should be ticked by default

One of the goal for TECH is to help user resolve ticket faster.