search

DeskDirector / UserVoice

Feature request tracker
14 stars 2 forks source link

[22706] Allow ConnectWise/Autotask portal user to login with alternative email #464

Closed Nness closed 4 years ago

Nness commented 4 years ago

ConnectWise contact can have multiple email registered. It could be good for them to login with alternative email.

It should also allow them to switch account if alternative email is same for other contact.

justinDJC commented 4 years ago

Please!

justinDJC commented 4 years ago

Further to this - Wondering if a this would be the same or a different issue.

Could alternative email be used in additioan to primary email to detect users across multiple companies, and enable the Switch Account feature?

Having a contact with the same email address on two companies breaks the EMail Connector in ConnectWise, it doesnt know who to attribute the email to. However it's required for DD to link users together to allow account switching!

Nness commented 4 years ago

This has been implemented and will be general available by 1st of Sep. Change below apply to both CW/AT