DeskDirector / UserVoice

Feature request tracker
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DD Tech: Using Tab Key in Fields on New Ticket Screen vs. Clicking Dropdowns #497

Open 4rsl opened 4 years ago

4rsl commented 4 years ago

We would like to be able to use the tab key to navigate through fields on the New Ticket screen with the same auto-search-while-typing functionality.

Create Ticket Screen

Additionally, it would be great if this feature could be enabled for other sections with dropdowns. Perhaps we could click within the Ticket Details section first, and then tab through all of the various options?

Ticket Details

I think this would save a significant amount of time. Stopping to click and search slows down the process of inputting all ticket details. I believe CW has this functionality built in already.