A customer is asking if we can add the ability to assign an asset/workstation to a ticket. Autotask uses this for some automation workflows, ties the ticket to the RMM device and updates ITGlue to show the ticket in the Configuration history for that device.
A customer is asking if we can add the ability to assign an asset/workstation to a ticket. Autotask uses this for some automation workflows, ties the ticket to the RMM device and updates ITGlue to show the ticket in the Configuration history for that device.