Open iskolares opened 3 years ago
In Autotask, you can add an attachment to an existing note:
However, currently, this is not ported over to DeskDirector and any attachment added to an existing note will not appear on a ticket's timeline on DeskDirector.
Client Portal view
Tech Portal view
In Autotask, you can add an attachment to an existing note:
However, currently, this is not ported over to DeskDirector and any attachment added to an existing note will not appear on a ticket's timeline on DeskDirector.
Client Portal view
Tech Portal view