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DeskDirector / UserVoice

Feature request tracker
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[25267, 25640] Add "Send to:" option on Autotask instances #552

Open iskolares opened 3 years ago

iskolares commented 3 years ago

On Connectwise instances, there are "Send to" checkboxes (screenshot) which aren't on Autotaask instances: image

Roughly the same feature is also on Autotask, so it would be great if this can be added to DeskDirector's Tech portal UI/UX for Autotask instances.

iskolares commented 3 years ago

Related ticket #25640

EliteTechCEO commented 3 years ago

I second this request. The ability to choose who you want to communicate with at any given time entry is key in AT.

EliteTechCEO commented 3 years ago

Further to this, we often will have multiple Technicians on one ticket and we can only see one currently.