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DeskDirector / UserVoice

Feature request tracker
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Deeplink Chat Specific Ticket #568

Closed EliteTechCEO closed 3 years ago

EliteTechCEO commented 3 years ago

I'm referring to the following document:

https://help.deskdirector.com/article/rb70qsabfd-portal-deep-linking

I cannot, for the life of me, figure out how to variable the ticket number in the communication so that I can deeplink a specific ticket chat. Can someone please advise how to complete this last part?

iskolares commented 3 years ago

I have reached out to you via ticket and created a sample email template with this. Closing this request.