Additional actions for new premium DD Flow Connector

iskolares commented 3 years ago

Majority of the automation built out of customer requests the past weeks have dealt with these endpoints, so it would be handy to be able to have them on the DD flow connector as they are also very good use-cases for them

~~- [ ] Get Member Access Token - this was on the old version of the connector~~ ~~- [ ] Get Contact Access Token - this was on the old version of the connector~~

[x] Attach Task List on "Update a ticket" action
[x] Add CC on "Update a ticket" action
[x] Add Member/Resource on "Update a ticket" action
[x] Form results on Inline Forms. "Get form results" action only supports answers from the ticket creation form

DDAndyChen commented 3 years ago

Member/contact access token is for accessing our internal APIs which we don't plan to expose. So I don't think we will ever add actions to get these tokens.

iskolares commented 2 years ago

@DDAndyChen would you be able to consider also adding an action to attach a form to an existing ticket (inline forms)?

DDAndyChen commented 2 years ago

inline forms involve a bigger scope and it deserves a separate feature request.

DeskDirector / UserVoice

Additional actions for new premium DD Flow Connector #636