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DeskDirector / UserVoice

Feature request tracker
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[38697] Bypass login option selection if only one login option is enabled #645

Closed iskolares closed 2 years ago

iskolares commented 2 years ago

Currently, even if there's only one login option enabled, users are still asked which login option to choose

Sample screenshot of an instance where only mail login token is enabled (OAuth and password login not enabled) Screen Shot 2022-02-10 at 12 18 09 PM

If possible, it's best to bypass this page if only one one login option is enabled

Aycorn commented 2 years ago

Similar request: [40304] Update verbiage / button for E-Mail Token Screen

DevanMorrison commented 2 years ago

Going straight to one login I feel would be a nice UX to just enter the email & await the code being sent to the applicable e-mail address. However, at minimum if the wording could be updated that the "Sign in using email token" is a button, that'd help. We've had numerous users say they aren't getting tokens on calls only to discover they weren't clicking the button. To those of us in DD daily it seems obvious but for newly onboarded clients this adds a small bit of frustration to the UX.

appwjen commented 2 years ago

Similar request: [41098] General Feedback

Nness commented 2 years ago

This has been resolved in latest login page release. It will take time to be available for all sites. (within next 5 hours or so)

If user only has one platform and one method, they will directly go to that method. same as if they only have one method under a platform, then it will navigate to that method right away.