When a Tech creates a ticket for a client in DD Tech, the client portal does not show the tech's name but instead says that the ticket is "opened x minutes by '
In CW Manage for example, there is a section for "Entered by" or "Assigned by" which shows the actual tech member that created the ticket
When a Tech creates a ticket for a client in DD Tech, the client portal does not show the tech's name but instead says that the ticket is "opened x minutes by'
In CW Manage for example, there is a section for "Entered by" or "Assigned by" which shows the actual tech member that created the ticket