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DeskDirector / UserVoice

Feature request tracker
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[39182] Add an event for when a CC is added to a ticket #649

Open iskolares opened 2 years ago

iskolares commented 2 years ago

Currently, there is no event for the DD Flow Connector and/or Workflows that catches when a CC is added to a ticket.

Customer wants update a CC as soon as they are added so that they are aware that the ticket has been logged.