Open Aycorn opened 2 years ago
Round Robin would attempt to evenly distribute new inbound chats by attempting to assign each new chat to the tech who least recently received a chat. This would also avoid none or all of the techs joining the same chat.
Round Robin would attempt to evenly distribute new inbound chats by attempting to assign each new chat to the tech who least recently received a chat. This would also avoid none or all of the techs joining the same chat.