Open Aycorn opened 1 year ago
This is more like a bug in ConnectWise rather than a feature we can implement. The problem for ConnectWise merge is the company got deleted has the flag setup to true
, but the LastUpdated
property remain same. Where our system use LastUpdated
property to detect change of the entity, with such behavioiur, we are unable to detect.
Even during resync, the data will remain same.
What we can do is during resync to have logic to discover such behaviour, but incremental sync we don't have any solution.
Scenario: Company merged in ConnectWise. The status of this company stays in an ACTIVE state:
This displays the company within DD Admin Console.
Feature request to automatically exclude deleted customers based on the following flag: