Open Aycorn opened 1 year ago
The current Ticket ID isn’t the client facing id/number recommended by Autotask, the service team will always ask for the Ticket Number.
Feature request to update desktop notifications for Autotask from Ticket ID to Ticket Number:
OLD: Note added to ticket 8489 NEW: Note added to ticket #T20230320.0001
The current Ticket ID isn’t the client facing id/number recommended by Autotask, the service team will always ask for the Ticket Number.
Feature request to update desktop notifications for Autotask from Ticket ID to Ticket Number:
OLD: Note added to ticket 8489 NEW: Note added to ticket #T20230320.0001