Can't choose any connected pen drive

[ZsZolee]

After the successful build at the Live Install I don't see/can't choose any connected pen drive. At the next restart I see the following error message in the Terminal:

OS: PopOS 22.04 LTS

" Exception in thread Thread-1 (update_pendrives): Traceback (most recent call last): File "/usr/lib/python3.10/threading.py", line 1016, in _bootstrap_inner self.run() File "/usr/lib/python3.10/threading.py", line 953, in run self._target(*self._args, **self._kwargs) File "/home/zdesktop/dtails/./dtails.py", line 124, in update_pendrives pendrive_dropdown['menu'].add_command(label=pendrive, command=tk._setit(self.pendrive_var, pendrive +" - "+ route)) TypeError: unsupported operand type(s) for +: 'NoneType' and 'str' "

[DesobedienteTecnologico]

Interesting. I haven't face any issue like that before.

Could you please do the following and write back some information? 1º Open Terminal. Type: sudo dmesg -w 2º Connect Pendrive and see something like this:

[ 8882.652390] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
[ 8882.669833] usb 4-1: New USB device found, idVendor=0920, idProduct=6325, bcdDevice= 1.10
[ 8882.669844] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8882.669848] usb 4-1: Product: USB FLASH DRIVE
[ 8882.669851] usb 4-1: Manufacturer: TOSHIBA
[ 8882.669853] usb 4-1: SerialNumber: 60A44CXXX2345XX5493
[ 8882.670478] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 8882.671020] scsi host2: usb-storage 4-1:1.0
[ 8883.676343] scsi 2:0:0:0: Direct-Access     TOSHIBA  USB FLASH DRIVE  PMAP PQ: 0 ANSI: 6
[ 8883.676687] sd 2:0:0:0: Attached scsi generic sg0 type 0
[ 8883.677061] sd 2:0:0:0: [sda] 121995264 512-byte logical blocks: (62.5 GB/58.2 GiB)
[ 8883.677236] sd 2:0:0:0: [sda] Write Protect is off
[ 8883.677240] sd 2:0:0:0: [sda] Mode Sense: 45 00 00 00
[ 8883.677402] sd 2:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 8883.801881]  sda: sda1

See that in my example I got: Manufacturer: TOSHIBA and then [sda]

(Question 1) What did you got?

When you connect your flash device using DTails. Do you get green letters saying that the device is connected? Like:

(Question 2) Or it stuck on that step?

(Question 3) Are you using SSD flash drive?

[ZsZolee]

Answer 1:

[23053.218040] usb 2-3: new SuperSpeed USB device number 6 using xhci_hcd [23053.247255] usb 2-3: New USB device found, idVendor=13fe, idProduct=5500, bcdDevice= 1.10 [23053.247271] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [23053.247279] usb 2-3: Product: USB DISK 3.0 [23053.247285] usb 2-3: Manufacturer:
[23053.247291] usb 2-3: SerialNumber: 07018A1B06242190 [23053.251263] usb-storage 2-3:1.0: USB Mass Storage device detected [23053.254373] scsi host5: usb-storage 2-3:1.0 [23054.267880] scsi 5:0:0:0: Direct-Access USB DISK 3.0 PMAP PQ: 0 ANSI: 6 [23054.268256] sd 5:0:0:0: Attached scsi generic sg4 type 0 [23054.269194] sd 5:0:0:0: [sde] 60555264 512-byte logical blocks: (31.0 GB/28.9 GiB) [23054.269709] sd 5:0:0:0: [sde] Write Protect is off [23054.269712] sd 5:0:0:0: [sde] Mode Sense: 45 00 00 00 [23054.270259] sd 5:0:0:0: [sde] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [23054.356860] sde: sde1 sde2 sde3 [23054.357260] sd 5:0:0:0: [sde] Attached SCSI removable disk

Answer 2:

I can't choose anything at that step as I wrote it.

Answer 3:

I'm using a simple 32GB USB 3.0 pen drive.

[DesobedienteTecnologico]

Thanks for reply and for this Issue which will help to improve DTails.

I clearly see the problem. The Manufacturer name is empty, and actually we used that to be shown in the dropdown. https://github.com/DesobedienteTecnologico/dtails/blob/main/dtails.py#L117

I will fix that in a matter of minutes.

[DesobedienteTecnologico]

Just fixed @ZsZolee . Please have a try now, and close this Issue if is fixed and fully working.

Regards.

[ZsZolee]

Thanks! It's working perfectly!

[DesobedienteTecnologico]

Thanks! It's working perfectly!

Great to ear that!

Enjoy! :)