nus-pe-script
commented
1 year ago Team's Response
it is just the default data and merely cosmetic
Items for the Tester to Verify
:question: Issue severity
Team chose [severity.VeryLow]
Originally [severity.Medium]
- [x] I disagree
Reason for disagreement: Thanks for your response!
I disagree that this is a purely cosmetic issue. Cosmetic issues include things like punctuation and grammatical errors, missing padding, too much white space, etc.
In particular, just because something on the screen is wrong doesn't automatically make it a "cosmetic issue". If your background is black and you decide to use black as your font color, making the app unusable, it becomes a high severity issue (although it is just about background color and font color). It all depends on the context and the amount of inconvenience a user faces.
Sample data is meant to show users what this app can potentially do - in other words, it is supposed to be an example of how the app would look like in action. If your sample data is incorrect (based on the use-case), it fails this purpose. As mentioned in the original issue itself, it confuses users about the purpose of the app, which might make them stop using it.
Again, as mentioned in the original issue, I think it is a medium severity issue (actually somewhere between medium and high) since it causes inconvenience in terms of confusion to all users inevitably when they open the application for the first time.
In any case, I don't feel your team's justification of this being a cosmetic issue is convincing.
Steps to Reproduce
Open the application
Expected
As a user, I expect the sample data provided to be relevant to what the application is about. Since this application is for Teaching Assistants to manage their students and tasks, why are tags like
family,colleagues, etc. given in the sample data?Actual
Further, all this information is under the
studentstab - which indicates that they're all students. If not, why is there a student tab? This inconsistency confuses the user and gives the wrong impression of what the application is about (and how the UI is supposed to behave).Medium priority since every user that starts the application is going to face this same issue and confusion - if they get confused or don't understand the UI, they won't even continue using the application.