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DiedB / Homey-SolarPanels

Connects production statistics of a wide range of PV inverters to Homey
https://apps.athom.com/app/it.diederik.solar
GNU General Public License v3.0
53 stars 37 forks source link

Error for Trannergy #119

Closed BertWi closed 1 year ago

BertWi commented 4 years ago

Hi,

I'm getting this error while setting it up:

"You've been logged out or you have no authorization to use the service".

What does this mean? And how can it be solved?

Best regards Bert from NL

DiedB commented 4 years ago

Sounds like some issue with credentials. Are you sure you have the right credentials, do they work at https://log.trannergy.com/LoginPage.aspx?

BertWi commented 4 years ago

Hi, for my energy readings I need to login here:

http://log1.trannergy.com/login.html

So that seems to be a different login location.

BertWi commented 4 years ago

Hi Diederik Any plan on solving this? No push, just curious. Thanks!

DiedB commented 4 years ago

Yes, but I would need more technical information about their (new) API. It seems to still work for most users, as I have not yet seen heard of other users with problems. Once more people chime in, we might be able to resolve this, but it depends on support from Trannergy as well.

enbach commented 3 years ago

I recently got my Trannergy system installed. Getting the same error code

Cootjec commented 3 years ago

I recently got my Trannergy system installed as well, got the same error when I try to connect with the homey app

[ERR_UNHANDLED_ERROR]: Unhandled error. ("You've been logged out or you have no authorization to use the service".)

Please let me know where I can help you

DiedB commented 3 years ago

@MaxvandeLaar could you take a look?

enbach commented 3 years ago

@DiedB Do you have an update on this issue ? Or is there any way I could help/assist you ?

MaxvandeLaar commented 3 years ago

I have not yet have a change to look at it, however, I can tell you that I am not experiencing any issues. At the same time, I am running my own custom version of this app before Trannergy got merged back in.

enbach commented 3 years ago

@MaxvandeLaar Are you using the http://log1.trannery.com page ? Seems like that is the main issue for me and BertWi

BertWi commented 3 years ago

Yes. Same error and that seems to be the issue.

MaxvandeLaar commented 3 years ago

No I am using the aspx page. I can't register a logger on the page you use so I can't test it.

enbach commented 3 years ago

@MaxvandeLaar, I could give you my login credentials, if that could be of use.

MaxvandeLaar commented 3 years ago

@enbach no need, I managed to register my logger. I cannot promise you I can commit any time to this, but I will try to have a look.

BertWi commented 3 years ago

Hi As an alternative I bought a HomeWizard WiFi Energy Monitor (Euro 39,95) that you just plug in to your smart meter at home and now using the HomeWizard Energy App on my Homey. This now allows me to read all energy I produced and used for T1 and T2 and even per phase. As a bonus can also read my gas usage.

Harinozo commented 3 years ago

I had the same problem but I have a solution for people who log in to the new monitoring portal and can not use the app. You have to register on the 'old' monitoring portal. https://log.trannergy.com/. When registering, use the logger s/n that can be found in your 'new' portal under devices. After a while the data will arrive and you can use this app in Homey.

enbach commented 3 years ago

@Harinozo Thanks for the info, I've just registered on the old monitoring portal. Hopefully this is a quick fix.

Your solution fixed it for me, got my inverter added tot homey now, thanks alot !

hanshoevenaars commented 3 years ago

I am sorry to say the old monitoring portal is not working anymore. I have the same problem. I can not log in (Error: could not find that PairSession) is the message I get.

Sorry guys