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DiedB / Homey-SolarPanels

Connects production statistics of a wide range of PV inverters to Homey
https://apps.athom.com/app/it.diederik.solar
GNU General Public License v3.0
53 stars 37 forks source link

App lost after power outage #169

Open FonsdeRond opened 2 years ago

FonsdeRond commented 2 years ago

This month there were two power failures in our neighborhood. Both times the app appeared to be lost. I have to re-install the app and check all the flowcards. As I'm writing this, re-installing is not possible. I'll try later again. The app should be able to withstand a power outage. I use the Solax converter on a Homey.

DiedB commented 2 years ago

Does the Solax Cloud show data? Can you create diagnostic report the next time it happens (before re-pairing)?

FonsdeRond commented 2 years ago

Diederik, thanks for the swift reply. Without interruption I've been receiving data on my mobile through an app especially for the Solax converter. So I conclude data is available in the cloud.

Yesterday evening the tile in Homey reported an error 'Error retrieving data (Error: this sn did not access!', but in the morning it was functioning normal. At this very moment it is receiving data. Fingers crossed.

I'm not sure where to find the diagnostic report. Is it a Homey report? Of course I hope that it will not occur very soon. Still I'm puzzled why after a power outage the 'Zonnepalen' app only is deleted from the Homey. I had 3 outages in the last couple of months and 3 times the app had to be re-installed.

Fons de Rond +31 (0) 636 575 676

Op zo 31 okt. 2021 om 22:32 schreef Diederik Bakker < @.***>:

Does the Solax Cloud show data? Can you create diagnostic report the next time it happens (before re-pairing)?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/DiedB/Homey-SolarPanels/issues/169#issuecomment-955795194, or unsubscribe https://github.com/notifications/unsubscribe-auth/APQX6L3EV7SYCIZFZSIEF7LUJWYWRANCNFSM5HCLOKHA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

DiedB commented 2 years ago

Is the entire app uninstalled, or only the device removed? That is really strange.

Does that error pop up every evening and/or night?

DiedB commented 2 years ago

You can create a diagnostic report through the Homey Settings screen -> Apps -> Solar Panels -> Send diagnostic report. Only do this when you are experiencing errors, otherwise it is not really useful.

FonsdeRond commented 2 years ago

The device (the tile) is still there, but in error. The X-symbol (for Solax) for instance has disappeared. But the app is not visible anymore (the only one). When I re-install the app it connects to the device and the flows work without a problem.

Fons de Rond +31 (0) 636 575 676

Op di 2 nov. 2021 om 12:13 schreef Diederik Bakker @.***

:

Is the entire app uninstalled, or only the device removed? That is really strange.

Does that error pop up every evening and/or night?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/DiedB/Homey-SolarPanels/issues/169#issuecomment-957342703, or unsubscribe https://github.com/notifications/unsubscribe-auth/APQX6L46M34YUJD6EYG7QUDUJ7BVDANCNFSM5HCLOKHA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

DiedB commented 2 years ago

Ah, that makes more sense and that should be investigated. Will look into it.