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DiedB / Homey-SolarPanels

Connects production statistics of a wide range of PV inverters to Homey
https://apps.athom.com/app/it.diederik.solar
GNU General Public License v3.0
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Cannot connect Homey to Enphase IQ Gateway #328

Open emilykgrucza opened 5 months ago

emilykgrucza commented 5 months ago

Hi,

I have tried searching for a solution to this issue but no luck or got confused by the translations. I have downloaded the app onto my Homey Pro 2019 (on the latest firmware) and have enphase solar panels.

Once I add my credentials I get the following error image

Not sure what details you require but the enphase gateway is on firmware R4.10.35 and is Envoy-s-metered-EU

Solar panels inverters are IQ7+

gateway is connected to my home network via Ethernet not wifi.

I have checked as far as my knowledge has allowed if there were updates for enphase.

currently it says I have no Applications using the API, I received no request to access the api when we set it up.

some guidance would be greatly appreciated. Thankyou Emily

JarnoGr commented 5 months ago

I had the same problem as you, though I was on the R5 firmware, not R4. Apparently, Enphase doesn't do automatic major updates, unless you ask for them (I guess to prevent problems that might occur with major updates). I contacted Enphase for an update to version 7. After they pushed the update to my Envoy gateway, the app worked fine. You'll need your location-id for this.

emilykgrucza commented 4 months ago

Thankyou so much for your help. The upgrade has solved the connectivity issueThanksEmily On 23 Mar 2024, at 8:42 AM, Jarno G @.***> wrote: I had the same problem as you, though I was on the R5 firmware, not R4. Apparently, Enphase doesn't do automatic major updates, unless you ask for them (I guess to prevent problems that might occur with major updates). I contacted Enphase for an update to version 7. After they pushed the update to my Envoy gateway, the app worked fine. You'll need your location-id for this.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

JoostBerk commented 3 months ago

Hey Guys, I have almost the same problem. Homey Pro 2019, with Solar Panels app, and Envoy-S on firmware 7. It all worked fine, until Homey dit a firmware update last night. Now the Solar Panels app is unable to connect to the Envoy. I did a reboot, and re-install of the app, but nothing works. I can indeed, logon to my Envoy and the mobile app from Enphase. This system works. What can I do?