DiedB / Homey-SolarPanels

Connects production statistics of a wide range of PV inverters to Homey
https://apps.athom.com/app/it.diederik.solar
GNU General Public License v3.0
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Cannot connect Homey to Enphase IQ Gateway #328

Open emilykgrucza opened 8 months ago

emilykgrucza commented 8 months ago

Hi,

I have tried searching for a solution to this issue but no luck or got confused by the translations. I have downloaded the app onto my Homey Pro 2019 (on the latest firmware) and have enphase solar panels.

Once I add my credentials I get the following error image

Not sure what details you require but the enphase gateway is on firmware R4.10.35 and is Envoy-s-metered-EU

Solar panels inverters are IQ7+

gateway is connected to my home network via Ethernet not wifi.

I have checked as far as my knowledge has allowed if there were updates for enphase.

currently it says I have no Applications using the API, I received no request to access the api when we set it up.

some guidance would be greatly appreciated. Thankyou Emily

JarnoGr commented 8 months ago

I had the same problem as you, though I was on the R5 firmware, not R4. Apparently, Enphase doesn't do automatic major updates, unless you ask for them (I guess to prevent problems that might occur with major updates). I contacted Enphase for an update to version 7. After they pushed the update to my Envoy gateway, the app worked fine. You'll need your location-id for this.

emilykgrucza commented 7 months ago

Thankyou so much for your help. The upgrade has solved the connectivity issueThanksEmily On 23 Mar 2024, at 8:42 AM, Jarno G @.***> wrote: I had the same problem as you, though I was on the R5 firmware, not R4. Apparently, Enphase doesn't do automatic major updates, unless you ask for them (I guess to prevent problems that might occur with major updates). I contacted Enphase for an update to version 7. After they pushed the update to my Envoy gateway, the app worked fine. You'll need your location-id for this.

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JoostBerk commented 6 months ago

Hey Guys, I have almost the same problem. Homey Pro 2019, with Solar Panels app, and Envoy-S on firmware 7. It all worked fine, until Homey dit a firmware update last night. Now the Solar Panels app is unable to connect to the Envoy. I did a reboot, and re-install of the app, but nothing works. I can indeed, logon to my Envoy and the mobile app from Enphase. This system works. What can I do?

JrW10 commented 1 month ago

Same problem here. I removed the device, reinstalled the app, but now the device can't be foud anymore? Homey Pro 2023 version 12.1.2 App Zonnepanelen v5.3.2 Enphase firmware D8.2.4225

JoostBerk commented 4 weeks ago

So i don't know exactly what I did but I de-installed the Zonnepanelen app from Homey, and a few weeks later I reinstalled it and then it was able to discover the IQ again. Maybe just leave it for a while and then try it again.

Op ma 28 okt 2024, 17:08 schreef JrW10 @.***>:

Same problem here. I removed the device, reinstalled the app, but now the device can't be foud anymore? Homey Pro 2023 version 12.1.2 App Zonnepanelen v5.3.2 Enphase firmware D8.2.4225

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