DisboxApp / web

Use Discord as a file storage service.
https://disboxapp.github.io/web/
GNU Affero General Public License v3.0
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Can't share or download files #32

Closed pinkosushi closed 1 year ago

pinkosushi commented 1 year ago

In Chrome, I keep getting the error "Failed to share file: TypeError: Cannot read properties of undefined (reading '0')

DisboxApp commented 1 year ago

Hey! I'm gonna need some more info about the issue:

  1. Operating System
  2. Chrome version
  3. If possible, a screenshot of F12 > Console after you try to share/download.
pinkosushi commented 1 year ago
  1. Windows 10
  2. Version 110.0.5481.178 image
DisboxApp commented 1 year ago

Hey! This seems to be a ratelimit issue similar to #13 (but with downloads instead of uploads). I have a few follow up questions:

  1. What's your download and upload speeds?
  2. Does this happen on uploads too, or just downloads and shares?
  3. Does this happen on all files? If not, does it happen only to certain files (Only big files?), or only when you download a lot of files?
  4. Are you or anyone else using the webhook (or other webhooks on your account) at the same time?
DisboxApp commented 1 year ago

In addition, if this is urgent and you want to debug it with me so we can solve it the quickest, feel free to leave your Discord account here and I'll message you :)

pinkosushi commented 1 year ago
  1. image
  2. This seems to only happen with larger files.
  3. I'm the only user using the webhook.
pinkosushi commented 1 year ago

In addition, if this is urgent and you want to debug it with me so we can solve it the quickest, feel free to leave your Discord account here and I'll message you :)

lil zippy#4291

MiroKopecky commented 1 year ago

hi i have similar issue with downloads but even small size files

example of error: image

after click on OK in alert: image

DisboxApp commented 1 year ago

Hey @MiroKopecky, your error message is different and is probably caused by something else (and I'm pretty sure I know why), so I'm moving the discussion about it back to #35

DisboxApp commented 1 year ago

Just updating that I've debugged this issue personally with @pinkosushi and it's a ratelimit issue. Working on solving this!