This integration used to read and create labels on the facebook conversation.
I think this is now possible again.
Create workflows linked with the labels. ie: a "ready for dispatch" label would trigger the contact to be assigned to the distpacher and the status changed to "dispatch needed"
This integration used to read and create labels on the facebook conversation. I think this is now possible again. Create workflows linked with the labels. ie: a "ready for dispatch" label would trigger the contact to be assigned to the distpacher and the status changed to "dispatch needed"