Closed jprimke closed 8 years ago
Hello,
please write to my email (found at the end of this page) your email address so that I can look up your record.
What exactly does not work for free licenses? Did you get an error or just didn't receive license? I'm pretty sure the process works as many Trial licenses are being acquired daily.
I received your email on Oct 23. I've marked your license to be re-sent to you in the system yesterday. Make sure to check spam folder. I also decided to make sure you get your license and sent out a manual email with the license in it yesterday. Today I got this:
This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
j******e@p*****t.net // replaced email address with stars for your security
Message will be retried for 2 more day(s)
Technical details of temporary failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain primsoft.net by primsoft.net. [85.214.119.35].
The error that the other server returned was: 454 TLS not available due to temporary reason
That might be the issue why you aren't getting your license. I saw in the original email you CC'ed your other two emails. If you'd like, I can try sending license to these. Let me know
Hello
I wait for a licence since Tuesday. Could you check this please.
You order process for free licences don't work with credit cards.
Regards
Joerg