Dolibarr / dolibarr

Dolibarr ERP CRM is a modern software package to manage your company or foundation's activity (contacts, suppliers, invoices, orders, stocks, agenda, accounting, ...). it's an open source Web application (written in PHP) designed for businesses of any sizes, foundations and freelancers.
https://www.dolibarr.org
GNU General Public License v3.0
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Bug: Payment allocation issue #13472

Closed fpav closed 4 years ago

fpav commented 4 years ago

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Bug

I use a payment woocommerce plugin and Splash to populate my ERP Dolibarr. After a completed payment on the website, an invoice and a Purchase Order are automatically generated in addition to the payment made. Payment is not allocated to any bank account although 2 bank accounts are available? Is there a parameter to setup differently?

Environment

Expected and actual behavior

Payment shall be allocated to default bank account but it is not.

Steps to reproduce the behavior

Difficult to reproduce unless you buy anything on the website. 2020-04-01_18-34-26

Attached files (Screenshots, screencasts, dolibarr.log, debugging informations…)

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fpav commented 4 years ago

I forgot to mention that the non allocation of the payment to the bank prevent the payment to be written inside the bank account although the payment is in the system.

eldy commented 4 years ago

Pb here seems to be in splash sync module since the bank account is correctly field when using Dolibarr interface.

fpav commented 4 years ago

You are right, I solved it by modification of the parameters in splash module!