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Dolibarr / dolibarr

Dolibarr ERP CRM is a modern software package to manage your company or foundation's activity (contacts, suppliers, invoices, orders, stocks, agenda, accounting, ...). it's an open source Web application (written in PHP) designed for businesses of any sizes, foundations and freelancers.
https://www.dolibarr.org
GNU General Public License v3.0
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Special characters in email personalization #30846

Open michalhana99 opened 2 months ago

michalhana99 commented 2 months ago

Bug

I have set up an email template where the subject line says "Připomenutí splatné faktury"

If I send the email to the customer manually, e.g. in the invoice, the characters are correct.

But if this task is performed by the crone set in dolibar, the customer will receive this.

image

Mail set SMTP

Dolibarr Version

18.0.2

Environment PHP

8.x.x

Environment Database

MySQL

Steps to reproduce the behavior and expected behavior

No response

Attached files

No response

ksar-ksar commented 2 months ago

Hello,

First thing to check is the upgrade to V18.0.5

michalhana99 commented 2 months ago

Hello,

First thing to check is the upgrade to V18.0.5

sorry i put the wrong version i have 19.0.2

ksar-ksar commented 2 months ago

Ok, then can you try V19.0.3 ?

michalhana99 commented 2 months ago

Ok, then can you try V19.0.3 ?

ok, I'll try it on the test version, upgrading dolibarr without first testing is sometimes nerve-wracking 😀

michalhana99 commented 1 month ago

Ok, then can you try V19.0.3 ?

Tried on both 19.0.3 and 20.0.0 and still the same problem