In some scenario's you might want to explicitly prevent TicketFilter from updating all found tickets as this might cause unintended information leaks. This should be an configurable option inside the matchrule. The outcome should be that the ticket is ignored and follows the regular ticket flow creating a potential duplicate.
Consideration: we could allow the plugin to add the followups with the 'private' flag if multiple tickets are found.
In some scenario's you might want to explicitly prevent TicketFilter from updating all found tickets as this might cause unintended information leaks. This should be an configurable option inside the matchrule. The outcome should be that the ticket is ignored and follows the regular ticket flow creating a potential duplicate.
Consideration: we could allow the plugin to add the followups with the 'private' flag if multiple tickets are found.