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DonutsNL / ticketfilter

Matches foreign identifiers in the mailsubject and adds these as followups to existing GLPI tickets with the same patern.
GNU General Public License v2.0
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Option to ignore locally created tickets #6

Open DonutsNL opened 1 year ago

DonutsNL commented 1 year ago

Currently TicketFilter will also evaluate tickets created in the GLPI interface. If the matchstring is found it will process the new ticket as an update on the found tickets. Toggling this option will cause TicketFilter to find multiple tickets and the user should consider the implications of this as well. As multiple tickets might get updated with received emails containing the match string.