Ability to configure the messages added by ticket filter on reopen/close.

DonutsNL / ticketfilter

Matches foreign identifiers in the mailsubject and adds these as followups to existing GLPI tickets with the same patern.

GNU General Public License v2.0

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Ability to configure the messages added by ticket filter on reopen/close. #7

Open DonutsNL opened 1 year ago

DonutsNL commented 1 year ago

Currently TicketFilter will add a hardcoded message to the ticketflow if it decides to reopen a closed ticket or decides to close it. It would be nice if this message is configurable by the GLPI admin.