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DoubangoTelecom / ultimateMRZ-SDK

Machine-readable zone/travel document (MRZ / MRTD) detector and recognizer using deep learning
https://www.doubango.org/webapps/mrz/
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New version of MRZ #59

Closed prontoo closed 2 years ago

prontoo commented 2 years ago

Hi. I am Goran, software developer at Nextsense, Skopje, Macedonia. About 3-4 months we purchased a license for the MRZ SDK which we are using in our system. However we are encountering a problem about once a month, that the our Windows Service using your dll is restarting without any obvious reason. You already recommended to my colleague to replace the dll to version 2.8. Can You please inform us is there any specific procedure that we need to follow or we can simply copy-paste the new dll? Do we need a new token?

Best Regards, Goran

DoubangoTelecom commented 2 years ago

Hi, you need to replace all files. You don't need a new token.

DoubangoTelecom commented 2 years ago

Please also note that there is no known issue that restart the process. This is obviously a bug on your side. I recommended using 2.8 because it introduce autolocks to make everything thread-safe. You may be having random concurrent access.