Dougley / MegaBot

Discord bot that interacts with Zendesk Community
GNU Affero General Public License v3.0
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Support, T&S and Question Comment Commands #168

Closed Benricheson101 closed 4 years ago

Benricheson101 commented 5 years ago

Now, Custodians are supposed to comment on invalid posts, refering them to T&S or Support. These commands will allow that as well as removing the ability to get xp from it, so people can't farm xp

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Describe your pull request

Custodians are now supposed to comment on invalid posts telling the user to create a support or t&s ticket. I have created 3 commands for doing this. It will make it easier and the messages will all be the same.

The commands are:

!trustandsafetycomment, !tsc, tscom !supportcomment, !sc, !scom !bugcomment, !bc, !bcom !questioncomment, !qc, qcom

The bug comment is the same as the support comment, but I feel that it would be easier for newer Custodians to have both a support and bug command.

Why is this change needed?

Currently, we have to copy/paste a message from a previous comment or write it ourselves. This will eliminate the need for that. I also removed the ability to get exp from this, to prevent xp farming.

Does your pull request solve an open issue? If yes, please mention what one

Closes: #167

Pics https://i.imgur.com/W9TePPq.png https://i.imgur.com/dQtCGxS.png https://i.imgur.com/E6yagjH.png

KarateWumpus commented 5 years ago

Nice

KarateWumpus commented 5 years ago

Wouldnt bug comment be about DTesters?

Benricheson101 commented 5 years ago

@MiTonder

Wouldnt bug comment be about DTesters?

They use the same message for support and bugs, as seen here

Benricheson101 commented 5 years ago

Those 3 commits were me changing the commands so they required the user to be a custodian to use them

brandon9707 commented 4 years ago

@Kitty-Therapist @Dougley

Dougley commented 4 years ago

After some deliberation with the team, we've decided not to implement this. We feel this might promote lazy behaviour.