Dougley / MegaBot

Discord bot that interacts with Zendesk Community
GNU Affero General Public License v3.0
1 stars 0 forks source link

A Public-ish Dupe Queue #61

Open tenapay opened 5 years ago

tenapay commented 5 years ago

Is your feature request related to a problem? Please describe. At the moment, dupes are handled by only one person and there are times where things shouldn't need to be duped that gets accidentally approved by an Admin.

Describe the solution you'd like A queue similar to #denied-dupes except it it'll show dupe reports. Doesn't have to be as detailed as #denied-dupes. It can just show the ticket names of dupe + OG ticket + name of reporter.

If Custodians would like to contest a dupe, they can either mention the dupe reporter and have them revoke said dupe or have a reaction on the #dupe-queue that when x amount of custodians OR the dupe reporter themselves reacts to it, it cancels the dupe.

Edit: Limit the ability to contest a dupe to Viziers or above.

Additional context Heck just separate the dupe reports from admin queue to a custodian-only queue. :^)