not able to show Sensors

[pieter-1978]

Hi, I installed the plugin and all seems OK but somehow it does not show any sensors. I use a RPI4 to run the Homebridge and the Unify Controller. for my access points I entered their MAC address.

can you please let me know if I do something wrong?

Many thanks!

below my config and log

[11/10/2022, 19:56:34] Registering platform 'homebridge-unifi-occupancy.UnifiOccupancy'
[11/10/2022, 19:56:34] [homebridge-unifi-occupancy] Loaded homebridge-unifi-occupancy v1.0.3 child bridge successfully
[11/10/2022, 19:56:34] Loaded 0 cached accessories from cachedAccessories.0E5CD578620C.
[11/10/2022, 19:56:34] Publishing bridge accessory (name: homebridge-unifi-occupancy, publishInfo: {
  username: 'secret',
  port: secret,
  pincode: '***-**-***',

       "unifi": {
                "controller": "https://192.168.1.58:8443",
                "username": "secret",
                "password": "secret",
                "site": "default",
                "secure": false,
                "unifios": false
            },
            "interval": 180,
            "accessPointAliases": [
                {
                    "accessPoint": "secret",
                    "alias": "Woonkamer"
                },
                {
                    "accessPoint": "secret",,
                    "alias": "1ste Verdieping "
                },
                {
                    "accessPoint": "secret",
                    "alias": "Zolderverdieping "
                }
            ],
            "_bridge": {
                "username": "secret",
                "port": secret
            },
            "platform": "UnifiOccupancy"

[DouweM]

Hey Pieter,

Leuk om nog een Nederlands(talig)e gebruiker te hebben! In het Engels ter behoeve van de rest:

Your config looks good, assuming that you're indeed not running UnifiOS (and that the extra comma in "accessPoint": "secret",, for Woonkamer is just a typo).

To find out what's going wrong, we need to enable Debug Mode (Homebridge Config UI X > Homebridge Settings > Startup Options > Homebridge Debug Mode -D, then Restart). Then the logs should start showing additional things like this:

[10/11/2022, 8:05:17 PM] [UnifiOccupancy] Connecting with UniFi Controller...
[10/11/2022, 8:05:17 PM] [UnifiOccupancy] Getting access points from UniFi Controller...
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Found access point: 68:d7:9a:3e:91:a8 Living
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Found access point: e0:63:da:21:90:ad Office
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Found access point: 18:e8:29:41:9a:fe Bedroom
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Found access point: 68:d7:9a:46:49:d3 Rooftop
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Getting connected devices from UniFi Controller...
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Found connected device @ AP: Device {
  mac: '1a:11:07:54:96:9e',
  name: "Douwe's iPhone",
  hostname: '',
  deviceName: 'iPhone 12 Pro',
  vendor: 320,
  os: 24
} Living
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Registering new accessory: Douwe @ Rooftop
[10/11/2022, 8:05:18 PM] [UnifiOccupancy] Updated accessory status: Douwe @ Living connected

That's on my working installation, so it'd be interesting to see which of those message we are(n't) seeing on your side. If that doesn't help, I can add some additional debug statements to figure out exactly how far it's getting and where it's getting stuck.

[DouweM]

@pieter-1978 Hey Pieter, did you have a chance to try my debugging suggestions above?

[EasyBizz]

I have the same issue, here’s my debug log:

[05/01/2023, 02:02:38] [Unifi0ccupancy ] Getting connected devices from UniFi
Controller...
[05/01/2023, 02:03:38] [Unifi0ccupancy ] Getting connected devices from UniFi
Controller...
[05/01/2023, 02:04:32] [Unifi0ccupancy ] Device disconnected from UniFi Contr oller: User [MAC-address] disconn ected from
"Networkname"
(59m 26s con
nected, 5.30M bytes, last AP[MAC-address)
[05/01/2023,
02:04:38] [UnifiOccupancy
] Getting connected devices from UniFi
Controller...
[05/01/2023,
02:04:521 [Unifi0ccupancy
] Device connected to UniFi Controller : User[MAC-address] has connecte d to AP[MAC-address] with SSID "
Networkname" on "channel 36 (na)"
[05/01/2023, 02:04:52] [Unifi0ccupancy ] Getting connected devices from UniFi

[DouweM]

@EasyBizz Thank you! What kind of phone are you trying this with? How does it show up in the UniFi Network UI? Is UniFi able to detect that it's a smartphone and the vendor?

I've seen this work successfully with iPhones, Samsung Galaxy's, Google Pixels, and Motorolas, but perhaps there are exceptions or other brands that just don't work.

[EasyBizz]

Its an iPhone 14 Pro. The manufacturer and device type do not show in Unifi. Not for any phone. It does for some other devices (Nintendo Switch, Mac Mini) . Perhaps a Unifi setting? I wouldnt know where to look

[DouweM]

@EasyBizz Interesting, my UDM has always detected phones automatically, and as far as I can tell there's no way to specifically enable/disable Device Fingerprinting (and the fact that it's detecting your Switch and Mac Mini suggests it's working in other cases).

Mine shows as follows, for what it's worth:

Where it shows "Report Missing Icon" for me, does it show you some option to manually specify the device type?

I could also make the phone-detection less strict and consider everything with "iPhone" in the (host)name a phone, even if the device type isn't detected by UniFi. I assume your phone does show up as "[Name]'s iPhone"?

[EasyBizz]

My Unifi setup is AP’s only. Perhaps because I dont have a USG and the modem (not Unifi) does all DHCP etc. Bacause none of my devices have an image/icon

[DouweM]

@EasyBizz Ah, that's possible. Are you running the UniFi Controller on a separate server then?

Where my screenshot above shows "Report Missing Icon", does it show you some option to manually specify the device type?

And I assume your phone does show up in UniFi as "[Name]'s iPhone" even though the device type is not detected? I could make the phone-detection less strict and consider everything with "iPhone" in the (host)name a phone.

[EasyBizz]

I dont’t even have the option (in unifi ios app) to select icon. I’ve been searching the Unifi forums and I think the Dream Machine has a lot of options USG and CloudKey don’t have.

If you can have the plugin look out for a device name that would be perfect. But is it possible to let the user enter the value? So in Homebridge-UI we can enter our own value for what to look for in the device name. And if the field is empty the plugin will work as it does now.

[pieter-1978]

@DouweM unfortunately I haven’t checked further at that time as I found another solution. Just fyi my setup is a rpi4 running the UniFi controller, a USG and a few UniFi switches and AP

[Raka74]

@EasyBizz Ah, that's possible. Are you running the UniFi Controller on a separate server then?

Where my screenshot above shows "Report Missing Icon", does it show you some option to manually specify the device type?

And I assume your phone does show up in UniFi as "[Name]'s iPhone" even though the device type is not detected? I could make the phone-detection less strict and consider everything with "iPhone" in the (host)name a phone.

Hoi @DouweM ,

I'm running into the same issue I think (Unifi APs only - running Controller in Docker) :

iPhones also have this 'private WIFI address' feature where the MAC is changed. to check, I forgot my phone with this feature on - after reconnecting, the device is not detected at all , no manufacturer or model displayed.

With the private MAC feature off , manufacturer is detected , but not device type though.

However If I use the feature in Unifi to lookup the image of my device , after doing so, OS and Device type are added to the overview screen:

Manufacturer Apple, Inc. Model Apple iPhone 12 OS Apple iOS

(this happens in both cases - private mac on AND off)

Maybe you could make detection less strict like you said? or alternatively make it so that one can specify MAC addresses manually?

[EasyBizz]

or alternatively make it so that one can specify MAC addresses manually?

that plugin already exists, and works great. The thing is; when you get a new phone you have to setup everything again. Or add every new device manualy.

@DouweM offers an automated creation of detected devices. I think that is the main feature of this plugin that separates it from the other Unifi-occupancy-sensors plugin.

I think it wiuld be awesome if this plugin has a specific phrase/word/term/code to look for in device names. So I can add the phrase to every client alias I would like in the Unifi app/controller. This could even be another device than a phone.

so lets say I start every client I want as a sensor with “9xyz9” the plugin automagically creates it in homebridge when it detects them. Douwe could filter the phrase out anyway, so this could always be a unique, random string you make up.

@DouweM volgens mij is alles NL hier, maar als dit lukt ben je een baas! Ik snap dat het een vrije-tijds-klusje is. Maar hoop er wel op, succes in ieder geval!

[DouweM]

@EasyBizz @Raka74 @pieter-1978 I just pushed version 1.0.4 that should detect anything with "phone" in the (host)name! Can you give that a try? I can also look into making the words it looks for configurable, if there's still a reason for that after this.

[Raka74]

@DouweM

Just installed it - and now phones are detected:

Very nice! Thanks for the update.

[DouweM]

@Raka74 Great! If you change the device's name to "Winfried's iPhone 12" in the UniFi Network portal, it should start showing up as "Winfried @ KleineKamer".

[pieter-1978]

@DouweM , I just checked today and it works! Thanks for the update!

[EasyBizz]

@DouweM confirmed, works like a charm! I would love a user configured phrase though. To also add iPad or Apple Watch etc. Without having to name them “phone” in unifi.

But even without it the plugin works great! Good job!

[DouweM]

@EasyBizz I've created a follow-up issue for your request: https://github.com/DouweM/homebridge-unifi-occupancy/issues/9