Would it be possible for modmail to have a "does this answer your question?" thing before it opens a thread?
Kinda like the word hacker is seen in their initial message, and it recommends to them: Are you trying to report a hacker?. If they yes, it responds would respond with the associated response then ask them if this solves their issue and then could talk them to mod mail if their issue isn't resolved.
Would it be possible for modmail to have a "does this answer your question?" thing before it opens a thread? Kinda like the word hacker is seen in their initial message, and it recommends to them: Are you trying to report a hacker?. If they yes, it responds would respond with the associated response then ask them if this solves their issue and then could talk them to mod mail if their issue isn't resolved.