Drakkar-Software / OctoBot

Open source crypto trading bot
https://www.octobot.cloud
GNU General Public License v3.0
3.47k stars 788 forks source link

[Errno 13] Permission denied: 'user/config.json' (PermissionError) #2266

Closed Nesonica closed 1 year ago

Nesonica commented 1 year ago

Hi guys, I tried to change my profile from Non-Trading to Grid Trading and I got this error:

We are sorry, but an unexpected error occurred. Error: Failed to create the backup configuration file. Is your user folder accessible ? : [Errno 13] Permission denied: 'user/config.json' (PermissionError) (PermissionError). More details in logs.

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Herklos commented 1 year ago

Hi @Nesonica! Thanks for reporting. Is it a cloud or a self hosted OctoBot ?

Nesonica commented 1 year ago

It's the cloudbot that makes issues

Herklos @.***> schrieb am Mo., 13. März 2023, 17:33:

Hi @Nesonica https://github.com/Nesonica! Thanks for reporting. Is it a cloud or a self hosted OctoBot ?

— Reply to this email directly, view it on GitHub https://github.com/Drakkar-Software/OctoBot/issues/2266#issuecomment-1466484677, or unsubscribe https://github.com/notifications/unsubscribe-auth/ADCZZORD6SNBFWNROT6KUSDW35D6DANCNFSM6AAAAAAVZF5E3I . You are receiving this because you were mentioned.Message ID: @.***>

Herklos commented 1 year ago

Ok, I'll have a look at it

Nesonica commented 1 year ago

@GuillaumeDSM the issue is still unsolved on my side. I was not able to use the CloudBot for around 2 weeks now.

GuillaumeDSM commented 1 year ago

@Nesonica it got automatically closed because https://github.com/Drakkar-Software/OctoBot/commit/98465bc7e392dec37fa31cd4edcfc96e6d1f9a46 was merged. The fix looks promissing on our internal tests. We maybe finally found the way to solve the issue. I'm reopening it.

Nesonica commented 1 year ago

Oh that would be awesome then!

Herklos commented 1 year ago

Hi @Nesonica, do you still have this error when using the latest version or I can close the issue?

Nesonica commented 1 year ago

Thanks for solving the issue - it appears to work perfectly now!

Message ID: @.***>

Herklos commented 1 year ago

Hi @Nesonica! Thanks for your feedback, we really appreciate it.