Get Historical Data - Service unavailable

[BarnumD]

Step 1: Have you search for this issue before posting it?

If you have discovered a bug in the bot, please search our issue tracker. If it hasn't been reported, please create a new issue.

Step 2: Describe your environment

• OS : Linux Docker image 1.0.8

Step 3: Describe the problem:

A clear and concise description of what the bug is. On the /backtesting page, clicking Get Historical Data; Receive the following error: Error: Failed to load_symbol_markets: ExchangeNotAvailable on binance GET https://api.binance.com/api/v3/exchangeInfo 451 { "code": 0, "msg": "Service unavailable from a restricted location according to 'b. Eligibility' in https://www.binance.com/en/terms. Please contact customer service if you believe you received this message in error." } (FailedRequest). More details in logs.

Expected behavior Download data

Steps to reproduce:

1. /backtesting page
2. Click get historical data

Observed Results:

• I am based in the U.S. so that may be a reason for the error.
• Under /accounts, I have no binance exchange. I only have Kraken.

[Herklos]

Hi @BarnumD, it seems that you tried to access regular binance with a US IP. It's not possible due to Binance.com terms, you should use Binance US exchange

[BarnumD]

Yes but I had the Binance exchange completely removed when this occurred.  I only had kraken exchange enabled.